Incidents and maintenance reported on status page for Solum Health https://status.getsolum.com/ https://d1lppblt9t2x15.cloudfront.net/logos/c64ddb8b6c5e7aa190bd5356460dd475.png https://status.getsolum.com/ en https://status.getsolum.com/incident/876636 Tue, 21 Apr 2026 19:14:00 -0000 https://status.getsolum.com/incident/876636#7133388fab2555c0891726a0354d060fb9ebad821c11aae77695e21493801956 Incident Status: Resolved A fix has been deployed by rerouting requests to a higher-capacity model. New extractions are succeeding. We will continue monitoring. https://status.getsolum.com/incident/876636 Tue, 21 Apr 2026 17:12:00 -0000 https://status.getsolum.com/incident/876636#8fdc9367abb355136bac1da98ac623c8e2204892e823a5df966dde8c46b8eae9 Incident **Status:** Investigating Some users may experience failures when using **"Create Patient from File"** due to intermittent capacity errors from our AI provider. Fax processing is not affected. We are working on a fix.