Incidents reported on status page for Solum Health https://status.getsolum.com/ https://d1lppblt9t2x15.cloudfront.net/logos/c64ddb8b6c5e7aa190bd5356460dd475.png https://status.getsolum.com/ en https://status.getsolum.com/ Wed, 20 May 2026 01:39:10 +0000 https://status.getsolum.com/#b8421ac238ca677d79462485c76940fcd0d196bd7732d580ed0a93af63bcc9cc Inbound Assistant Server recovered https://status.getsolum.com/ Tue, 19 May 2026 22:18:04 +0000 https://status.getsolum.com/#b8421ac238ca677d79462485c76940fcd0d196bd7732d580ed0a93af63bcc9cc Inbound Assistant Server went down https://status.getsolum.com/ Mon, 18 May 2026 12:50:41 +0000 https://status.getsolum.com/#d4d5cc0ef527c08e8603499f9f3d0e7e42e0f590cde3acf26bb4b4d35a2eb558 Inbound Assistant Server recovered https://status.getsolum.com/ Mon, 18 May 2026 12:47:39 +0000 https://status.getsolum.com/#d4d5cc0ef527c08e8603499f9f3d0e7e42e0f590cde3acf26bb4b4d35a2eb558 Inbound Assistant Server went down https://status.getsolum.com/ Fri, 08 May 2026 12:50:41 +0000 https://status.getsolum.com/#9fa5e006dddb0223114cbf51e04b89c57f006b6382964e142a1c75ce7d2b38c9 Inbound Assistant Server recovered https://status.getsolum.com/ Fri, 08 May 2026 12:47:40 +0000 https://status.getsolum.com/#9fa5e006dddb0223114cbf51e04b89c57f006b6382964e142a1c75ce7d2b38c9 Inbound Assistant Server went down https://status.getsolum.com/ Tue, 05 May 2026 20:35:27 +0000 https://status.getsolum.com/#107ba9cbe9dcb946be92d2cc75d95d0ac155943f239dc6af06bcaf4733d461ae Solum Health Documentation recovered https://status.getsolum.com/ Tue, 05 May 2026 20:33:01 +0000 https://status.getsolum.com/#107ba9cbe9dcb946be92d2cc75d95d0ac155943f239dc6af06bcaf4733d461ae Solum Health Documentation went down https://status.getsolum.com/ Mon, 04 May 2026 17:41:47 +0000 https://status.getsolum.com/#cf2898a000c189836c92459e15410577a5c042e79bb4fcc41e8b39f5c2d75aa0 Inbound Assistant Server recovered https://status.getsolum.com/ Mon, 04 May 2026 17:38:41 +0000 https://status.getsolum.com/#cf2898a000c189836c92459e15410577a5c042e79bb4fcc41e8b39f5c2d75aa0 Inbound Assistant Server went down https://status.getsolum.com/ Mon, 04 May 2026 12:47:39 +0000 https://status.getsolum.com/#39d5a88b357ec13170733fed3282a75835cc2cbaed629e88b22f82e5fbbf55ce Inbound Assistant Server recovered https://status.getsolum.com/ Mon, 04 May 2026 12:44:56 +0000 https://status.getsolum.com/#39d5a88b357ec13170733fed3282a75835cc2cbaed629e88b22f82e5fbbf55ce Inbound Assistant Server went down https://status.getsolum.com/ Fri, 01 May 2026 12:53:54 +0000 https://status.getsolum.com/#5130c0c28335176b73767ef623c3d8d670cd3609a83090ccd460720601f68565 Inbound Assistant Server recovered https://status.getsolum.com/ Fri, 01 May 2026 12:50:40 +0000 https://status.getsolum.com/#5130c0c28335176b73767ef623c3d8d670cd3609a83090ccd460720601f68565 Inbound Assistant Server went down https://status.getsolum.com/ Fri, 01 May 2026 03:19:58 +0000 https://status.getsolum.com/#c8c32c32338f598ee648a91f64f7fad121708dac952ebf2482f660af1c2b201b Solum Health Database recovered https://status.getsolum.com/ Fri, 01 May 2026 03:18:45 +0000 https://status.getsolum.com/#ad243726e59bf26716ea0ccd8eba2bb866e9d9a1b17c9bd2fe257a9bd43ed24b Solum Health API recovered https://status.getsolum.com/ Fri, 01 May 2026 03:15:42 +0000 https://status.getsolum.com/#ad243726e59bf26716ea0ccd8eba2bb866e9d9a1b17c9bd2fe257a9bd43ed24b Solum Health API went down https://status.getsolum.com/ Fri, 01 May 2026 03:10:47 +0000 https://status.getsolum.com/#c8c32c32338f598ee648a91f64f7fad121708dac952ebf2482f660af1c2b201b Solum Health Database went down https://status.getsolum.com/ Mon, 27 Apr 2026 12:47:39 +0000 https://status.getsolum.com/#01261466ed9eab1e699f0c02a1f1135645faafeb22dec4c0cddcc4125d007176 Inbound Assistant Server recovered https://status.getsolum.com/ Mon, 27 Apr 2026 12:41:38 +0000 https://status.getsolum.com/#01261466ed9eab1e699f0c02a1f1135645faafeb22dec4c0cddcc4125d007176 Inbound Assistant Server went down https://status.getsolum.com/ Thu, 23 Apr 2026 18:41:42 +0000 https://status.getsolum.com/#ec6ed6443941059e6fb118a57cdebb416a0a7d9e2fa174e793c47c05b0be3200 Inbound Assistant Server recovered https://status.getsolum.com/ Thu, 23 Apr 2026 18:38:53 +0000 https://status.getsolum.com/#ec6ed6443941059e6fb118a57cdebb416a0a7d9e2fa174e793c47c05b0be3200 Inbound Assistant Server went down https://status.getsolum.com/incident/876636 Tue, 21 Apr 2026 19:14:00 -0000 https://status.getsolum.com/incident/876636#7133388fab2555c0891726a0354d060fb9ebad821c11aae77695e21493801956 Status: Resolved A fix has been deployed by rerouting requests to a higher-capacity model. New extractions are succeeding. We will continue monitoring. https://status.getsolum.com/incident/876636 Tue, 21 Apr 2026 17:12:00 -0000 https://status.getsolum.com/incident/876636#8fdc9367abb355136bac1da98ac623c8e2204892e823a5df966dde8c46b8eae9 **Status:** Investigating Some users may experience failures when using **"Create Patient from File"** due to intermittent capacity errors from our AI provider. Fax processing is not affected. We are working on a fix. https://status.getsolum.com/ Sun, 19 Apr 2026 17:41:49 +0000 https://status.getsolum.com/#035ab8c78195f707ff20e931a7fb875ea58c5f9b7a9ed05b2ff5396621fbfbb6 Inbound Assistant Server recovered https://status.getsolum.com/ Sun, 19 Apr 2026 17:38:43 +0000 https://status.getsolum.com/#035ab8c78195f707ff20e931a7fb875ea58c5f9b7a9ed05b2ff5396621fbfbb6 Inbound Assistant Server went down https://status.getsolum.com/ Fri, 17 Apr 2026 12:26:51 +0000 https://status.getsolum.com/#a7ee34f5d74abc1700c635ae6efa646930f709810a26cb79069d6bdcf103bffb Inbound Assistant Server recovered https://status.getsolum.com/ Fri, 17 Apr 2026 12:23:38 +0000 https://status.getsolum.com/#a7ee34f5d74abc1700c635ae6efa646930f709810a26cb79069d6bdcf103bffb Inbound Assistant Server went down https://status.getsolum.com/ Fri, 10 Apr 2026 22:38:04 +0000 https://status.getsolum.com/#4a538867f78ebd681047a772a72ff17e72780d843a3bfd20488b04774c087e5a Solum Health Database recovered https://status.getsolum.com/ Fri, 10 Apr 2026 22:29:33 +0000 https://status.getsolum.com/#4a538867f78ebd681047a772a72ff17e72780d843a3bfd20488b04774c087e5a Solum Health Database went down https://status.getsolum.com/ Tue, 31 Mar 2026 15:18:10 +0000 https://status.getsolum.com/#31b0f2e5307a76ad778f33bfe20f03d0515c1365dd1d9a612a525fbb7fac81a8 Solum Health Automations recovered https://status.getsolum.com/ Tue, 31 Mar 2026 15:02:57 +0000 https://status.getsolum.com/#31b0f2e5307a76ad778f33bfe20f03d0515c1365dd1d9a612a525fbb7fac81a8 Solum Health Automations went down https://status.getsolum.com/ Tue, 31 Mar 2026 14:33:15 +0000 https://status.getsolum.com/#df8008384f040412a4fd0137b94b68c50bd2865813f4824e0ae6c6ed39cbc4c8 Solum Health Automations recovered https://status.getsolum.com/ Tue, 31 Mar 2026 14:26:54 +0000 https://status.getsolum.com/#df8008384f040412a4fd0137b94b68c50bd2865813f4824e0ae6c6ed39cbc4c8 Solum Health Automations went down https://status.getsolum.com/ Tue, 31 Mar 2026 13:56:52 +0000 https://status.getsolum.com/#9d03b15eb3c2069ffca10c0949cfed8869e519a27d90438cd3cbf81b4c61000d Solum Health Automations recovered https://status.getsolum.com/ Tue, 31 Mar 2026 13:41:54 +0000 https://status.getsolum.com/#9d03b15eb3c2069ffca10c0949cfed8869e519a27d90438cd3cbf81b4c61000d Solum Health Automations went down https://status.getsolum.com/ Tue, 31 Mar 2026 12:50:43 +0000 https://status.getsolum.com/#9e52814439ee3cb6cac70a007f622400366c5a2b9b1fb1eb2f11acd46d0868a5 Inbound Assistant Server recovered https://status.getsolum.com/ Tue, 31 Mar 2026 12:47:37 +0000 https://status.getsolum.com/#9e52814439ee3cb6cac70a007f622400366c5a2b9b1fb1eb2f11acd46d0868a5 Inbound Assistant Server went down https://status.getsolum.com/ Mon, 30 Mar 2026 18:41:45 +0000 https://status.getsolum.com/#aae4cdb8e883721080ee68f4be2edb53bb262df51f2d10515b732560f32fd054 Inbound Assistant Server recovered https://status.getsolum.com/ Mon, 30 Mar 2026 18:38:51 +0000 https://status.getsolum.com/#aae4cdb8e883721080ee68f4be2edb53bb262df51f2d10515b732560f32fd054 Inbound Assistant Server went down https://status.getsolum.com/ Sat, 28 Mar 2026 02:12:00 +0000 https://status.getsolum.com/#5c095b542fa3160ecd87e504f2249332e05ecca51ac5cbcfd713e9c5b813a1e4 Solum Health Website recovered https://status.getsolum.com/ Sat, 28 Mar 2026 01:48:09 +0000 https://status.getsolum.com/#5c095b542fa3160ecd87e504f2249332e05ecca51ac5cbcfd713e9c5b813a1e4 Solum Health Website went down https://status.getsolum.com/ Wed, 18 Mar 2026 18:53:45 +0000 https://status.getsolum.com/#f78542afc84271a3eda90331c1e7a042a3892409a3172fe77006f6bccaee086e Inbound Assistant Server recovered https://status.getsolum.com/ Wed, 18 Mar 2026 18:50:46 +0000 https://status.getsolum.com/#f78542afc84271a3eda90331c1e7a042a3892409a3172fe77006f6bccaee086e Inbound Assistant Server went down https://status.getsolum.com/ Tue, 17 Mar 2026 12:53:49 +0000 https://status.getsolum.com/#bd3d3e083ff1f981d01f60692f586ec3c5ba742bf7921fd5e28ff65f4080f29f Inbound Assistant Server recovered https://status.getsolum.com/ Tue, 17 Mar 2026 12:50:45 +0000 https://status.getsolum.com/#bd3d3e083ff1f981d01f60692f586ec3c5ba742bf7921fd5e28ff65f4080f29f Inbound Assistant Server went down https://status.getsolum.com/ Mon, 16 Mar 2026 12:47:44 +0000 https://status.getsolum.com/#aec69337aca411a30470067a124e0d72531f3fe62a4a11a094ab800728c1f03f Inbound Assistant Server recovered https://status.getsolum.com/ Mon, 16 Mar 2026 12:44:45 +0000 https://status.getsolum.com/#aec69337aca411a30470067a124e0d72531f3fe62a4a11a094ab800728c1f03f Inbound Assistant Server went down https://status.getsolum.com/ Sat, 14 Mar 2026 05:47:42 +0000 https://status.getsolum.com/#2cfd564b21a8e5129245ba31cea2894d3fc89199df7fb4863ef740ea3a9bcca2 Inbound Assistant Server recovered https://status.getsolum.com/ Sat, 14 Mar 2026 05:45:05 +0000 https://status.getsolum.com/#2cfd564b21a8e5129245ba31cea2894d3fc89199df7fb4863ef740ea3a9bcca2 Inbound Assistant Server went down https://status.getsolum.com/ Fri, 13 Mar 2026 12:41:47 +0000 https://status.getsolum.com/#4bffc976a82dc0426ecfe25359a6346d42bf22f10a760692fc23fc9a5cabc289 Inbound Assistant Server recovered https://status.getsolum.com/ Fri, 13 Mar 2026 12:38:46 +0000 https://status.getsolum.com/#4bffc976a82dc0426ecfe25359a6346d42bf22f10a760692fc23fc9a5cabc289 Inbound Assistant Server went down https://status.getsolum.com/ Wed, 11 Mar 2026 12:44:51 +0000 https://status.getsolum.com/#5004e16f17089cabddbf3b52873ad05abf0422d5a5ec75db59dda71805b293ff Inbound Assistant Server recovered https://status.getsolum.com/ Wed, 11 Mar 2026 12:38:48 +0000 https://status.getsolum.com/#5004e16f17089cabddbf3b52873ad05abf0422d5a5ec75db59dda71805b293ff Inbound Assistant Server went down https://status.getsolum.com/ Tue, 10 Mar 2026 12:41:41 +0000 https://status.getsolum.com/#ef9726baa89fb570cf28fdfcf04f2a53ddcae2def33ea956579634bb1aa5d7be Inbound Assistant Server recovered https://status.getsolum.com/ Tue, 10 Mar 2026 12:38:42 +0000 https://status.getsolum.com/#ef9726baa89fb570cf28fdfcf04f2a53ddcae2def33ea956579634bb1aa5d7be Inbound Assistant Server went down https://status.getsolum.com/ Sun, 08 Mar 2026 07:38:59 +0000 https://status.getsolum.com/#2e98130e2a39da874848447254df3ca3169e28726fea9371f9de05c073565779 Solum Health Automations recovered https://status.getsolum.com/ Sun, 08 Mar 2026 07:35:54 +0000 https://status.getsolum.com/#2e98130e2a39da874848447254df3ca3169e28726fea9371f9de05c073565779 Solum Health Automations went down https://status.getsolum.com/ Wed, 04 Mar 2026 18:41:43 +0000 https://status.getsolum.com/#e0c629692ce46ca1d91200f7269cd05e2340f7bf0e0c8146e3b4256d135b10a4 Inbound Assistant Server recovered https://status.getsolum.com/ Wed, 04 Mar 2026 18:38:46 +0000 https://status.getsolum.com/#e0c629692ce46ca1d91200f7269cd05e2340f7bf0e0c8146e3b4256d135b10a4 Inbound Assistant Server went down https://status.getsolum.com/ Wed, 04 Mar 2026 07:35:53 +0000 https://status.getsolum.com/#bbb626105bf95ea0eb76d21736c7f1d4e556eccbeaaab57e088186bcf6c7dce1 Solum Health Automations recovered https://status.getsolum.com/ Wed, 04 Mar 2026 07:32:50 +0000 https://status.getsolum.com/#bbb626105bf95ea0eb76d21736c7f1d4e556eccbeaaab57e088186bcf6c7dce1 Solum Health Automations went down https://status.getsolum.com/ Wed, 04 Mar 2026 00:23:30 +0000 https://status.getsolum.com/#17b98ae3d4022b0fbe349d67570915b224c291407cb998b2330b3c42d501acb8 Solum Health Aplication recovered https://status.getsolum.com/ Tue, 03 Mar 2026 23:57:01 +0000 https://status.getsolum.com/#b0e273e933c03fd4e766152c643b666ff8696d819f5a6f1b6f9c714fa69fce5d Solum Health Website recovered https://status.getsolum.com/ Tue, 03 Mar 2026 23:47:58 +0000 https://status.getsolum.com/#b0e273e933c03fd4e766152c643b666ff8696d819f5a6f1b6f9c714fa69fce5d Solum Health Website went down https://status.getsolum.com/ Tue, 03 Mar 2026 23:47:31 +0000 https://status.getsolum.com/#17b98ae3d4022b0fbe349d67570915b224c291407cb998b2330b3c42d501acb8 Solum Health Aplication went down https://status.getsolum.com/ Tue, 03 Mar 2026 23:42:01 +0000 https://status.getsolum.com/#6cee920063af922e274e4e12376901e1954129f96691597775d402b72e0cd0b8 Solum Health Website recovered https://status.getsolum.com/ Tue, 03 Mar 2026 23:39:03 +0000 https://status.getsolum.com/#6cee920063af922e274e4e12376901e1954129f96691597775d402b72e0cd0b8 Solum Health Website went down https://status.getsolum.com/ Tue, 03 Mar 2026 07:35:54 +0000 https://status.getsolum.com/#c14721693cacf78d16ccbc9127dfce46c1f2c6bfeae7f04851f701a850a5176c Solum Health Automations recovered https://status.getsolum.com/ Tue, 03 Mar 2026 07:32:51 +0000 https://status.getsolum.com/#c14721693cacf78d16ccbc9127dfce46c1f2c6bfeae7f04851f701a850a5176c Solum Health Automations went down https://status.getsolum.com/ Mon, 02 Mar 2026 07:44:53 +0000 https://status.getsolum.com/#665432509838a38be25496c553603b4980a6420f087f41f3b98270db6f964a64 Solum Health Automations recovered https://status.getsolum.com/ Mon, 02 Mar 2026 07:41:56 +0000 https://status.getsolum.com/#665432509838a38be25496c553603b4980a6420f087f41f3b98270db6f964a64 Solum Health Automations went down https://status.getsolum.com/ Sun, 01 Mar 2026 07:39:02 +0000 https://status.getsolum.com/#633524c53b924a617cb3f4711f53c21c8199a4c392a1c79464c2e18dfdbc600b Solum Health Automations recovered https://status.getsolum.com/ Sun, 01 Mar 2026 07:35:56 +0000 https://status.getsolum.com/#633524c53b924a617cb3f4711f53c21c8199a4c392a1c79464c2e18dfdbc600b Solum Health Automations went down https://status.getsolum.com/ Fri, 27 Feb 2026 07:47:52 +0000 https://status.getsolum.com/#86f50a9c46bd7ac6bb0c53f6a30baaa21c31ea97fcb3f60bf7b64ca22c0b8731 Solum Health Automations recovered https://status.getsolum.com/ Fri, 27 Feb 2026 07:44:53 +0000 https://status.getsolum.com/#86f50a9c46bd7ac6bb0c53f6a30baaa21c31ea97fcb3f60bf7b64ca22c0b8731 Solum Health Automations went down https://status.getsolum.com/ Wed, 25 Feb 2026 06:45:00 +0000 https://status.getsolum.com/#abd86b7c569b655d957d0207f406d41342c3a2262a30ac9579a7acba6e570c52 Solum Health Automations recovered https://status.getsolum.com/ Wed, 25 Feb 2026 06:41:53 +0000 https://status.getsolum.com/#abd86b7c569b655d957d0207f406d41342c3a2262a30ac9579a7acba6e570c52 Solum Health Automations went down